DMW Online Helpdesk is a digital service provided by the Department of Migrant Workers to assist Overseas Filipino Workers (OFWs), migrant workers, and their families with inquiries and concerns related to overseas employment.
Key features include:
- Real-time online support for questions on deployment, documentation, and government services
- Guidance on registration, certificates, and permits such as OEC, PEOS, and eRegistration
- Assistance with complaints or referrals to the appropriate DMW offices or programs
- Resource access to policies, forms, and procedural guidelines for migrant workers
The DMW Online Helpdesk ensures accessible, timely, and reliable assistance, helping Filipino workers navigate government services efficiently and securely from anywhere in the world.